I have been a customer of Best Buy ever since I first heard of them back in the early 1990’s. I have purchased TV’s, home appliances, computers, car stereos, music, videos, you name it. I also use Geek Squad for servicing these products. I’m a loyal customer, but will go elsewhere if I see a better deal. But I don’t often find better deals… as of now, my relationship with Best Buy is on hold. I need a couple of items for my computer. I’m shopping elsewhere for them. I expect I’ll be shelling out $200-300. That’s money Best Buy won’t be getting as a result of this fiasco… I spend about 1K a year at Best Buy. Whether I ever spend another dime there is entirely up to them.